carachristensen.com

Frequently Asked Questions

What methods of payment do you accept?

We normally use Stripe and DAN.com for our transactions. DAN.com are one of the largest domain selling platforms in the world and they also do domain escrow service, i.e. they make sure we won't get the money before you received the domain. Please do note however, that the minimum price accepted by DAN.com is $100 USD. We can also organize the transaction over SEDO or Escrow.com, but due to their fees being substantially higher, we will have to add additional $30 USD for the transaction.

How will my domain name be delivered to me?

If you've completed the purchase via Stripe:

• As soon as we see the payment notification from Stripe in our inbox, we'll send you the domain's transfer instructions.
• The instructions will ask you to open an account with the domain's own registrar (usually NameBright.com) and to send us your username and account email.
• After you've opened the account and sent us the info we requested (username and account email), we will "push" the domain to your account, handing you over the full control and ownership.
• Please allow us up to 1 business for us to see the payment notification in our inbox. We usually respond in a few hours, but it might be a weekend or the middle of a night

Bear in mind that for some domains the transfer is not possible in the first 60 days of the purchase period. This rule is not our policy (i.e. something we made up when we had nothing better to do), it's an ICANN regulation, and you can read all about it here:

https://www.icann.org/resources/pages/name-holder-faqs-2012-02-25-en

In any case, the domain will be under your full control and ownership, and it will have your WHOIS info, you would be able to set its DNS. In other words, it will be 100% yours, you just won't be able to transfer it to your hosting/registrar company during that initial 60-days-lock period.
You will still be able to use your current hosting company, set its DNS servers, or do with the domain whatever you want, you just won't be able to transfer it out during that period.

I've entered wrong email when filling-in the order at your Payment Processor. What should I do?

If you made a mistake with your email when filling the order, please contact us at sales@domaintophost.com and after we confirm it's really you (don't worry we don't ask for your dental record and blood samples like many of the companies do ) we will resend you the transfer instructions to the proper email.
We are a small company with 15 employees only, and we generally already had some communication with our new clients before they purchased the domain, so don't worry you won't lose your domain just because any of our guys behaved like some bureaucratic support-bot .

Is this a one time payment and are there any additional fees?

This is a one time payment and we will never bill you again for the same domain. Please note that we also give you one year of free registration ( unless stated otherwise in our emails) alongside with the domain. However, We do need to inform you that you will have to renew your domain after one year of registration expires. Usual price for domain renewals is around ~$8.50 USD per year.

Do I get a free full 1 year registration?

All domains we sell come with a free 1 year registration.